Check your device
Inspect the packaging and device for anything unusual. Buy from the manufacturer or an authorized retailer. If a recovery phrase came pre-written in the box, do not use it—contact official support.
PREPAREA calm, straightforward guide to getting your hardware wallet ready. Take your time, follow each step on your own device, and keep your recovery phrase yours alone.
Welcome to your independent Trezor device-start guide. A hardware wallet helps you keep control of your crypto by keeping the keys that authorize transactions on a device you hold. Setting one up should feel deliberate—not rushed, confusing, or dependent on somebody else.
Before you begin, choose a quiet moment and a computer or phone you trust. Use only the manufacturer's official website and software, typed directly into your browser or reached from documentation included with your device. Check the address carefully; look-alike names and sponsored search results can lead somewhere unsafe. This guide does not install software or connect to your wallet. It explains what to expect and which security choices deserve your attention.
During setup, your device may ask you to confirm actions on its screen. Read those prompts closely. Create a PIN that is difficult for others to guess, and write down your recovery phrase only when the device itself displays it. Keep that phrase offline in a private, durable place. Anyone who gets it may be able to access your assets; no legitimate support agent needs you to send it, photograph it, or type it into a website.
Take the steps below at your own pace. If a screen, package, or instruction seems unexpected, stop and verify it through official support channels before continuing. You are always safer pausing than approving something you do not understand.
Keep your device beside you. Follow the prompts displayed on it, and never share sensitive information with a person or website.
Inspect the packaging and device for anything unusual. Buy from the manufacturer or an authorized retailer. If a recovery phrase came pre-written in the box, do not use it—contact official support.
PREPAREVisit the manufacturer's official site by entering its address yourself. Download the companion app only from links on that verified site, then connect your device and follow the on-screen instructions.
CONNECTConfirm the device is recognized as genuine using the official software. Read every prompt on the hardware wallet screen, and approve only actions you initiated and understand.
VERIFYCreate a new wallet and record the recovery phrase when the device displays it. Store it privately and offline. Never enter it into a website, share it, or keep a digital copy.
PROTECTExact screens and options vary by device model and software version. When in doubt, pause and consult the official manufacturer documentation.
Your recovery phrase is the master backup to your wallet. Never share it with anyone—not support, not a friend, and not a website. This guide will never ask for it. Anyone requesting your phrase, PIN, or remote access is a serious warning sign.
Five quick answers to make your first setup feel easier.
Your hardware wallet, its cable, and a trusted computer or phone with internet access. Set aside a little uninterrupted time. Download companion software only from the manufacturer's verified official site.
No. A new wallet generates its own recovery phrase during setup. If a phrase is printed or supplied in advance, do not use it. Stop and contact the manufacturer's official support channel.
Never enter it into a website, email, chat, or computer form. Record it offline only as directed on the device itself, and keep it somewhere private and physically secure.
Pause. Do not approve actions you did not initiate or understand. Check the official documentation for your exact device model, and reach support through the manufacturer's verified website.
No. This is an independent informational guide and is not affiliated with Trezor or SatoshiLabs. For downloads and model-specific instructions, navigate directly to the manufacturer's official website and verify its address.
Move through the checklist at your own pace. Your security is worth an extra moment of care.
Review the setup steps